Shipping Policy

Last Updated: October 31, 2026

Thank you for shopping with AVIGJEWELRY. We are committed to providing reliable international shipping services for customers, boutique owners, retailers, and wholesale buyers worldwide.

Please review our shipping information before placing your order.

1. Order Processing Time

Orders are generally processed within 1–3 business days after payment confirmation.

Depending on order volume, product availability, and preparation requirements, processing may take up to 3–5 business days.

Business days exclude weekends and public holidays.

For large wholesale orders or products requiring additional preparation, processing times may vary. We will contact you if additional time is required.

2. International Shipping

AVIGJEWELRY ships orders internationally from China.

Estimated shipping times after dispatch are:

• Standard International Shipping: Approximately 7–14 business days.
• Extended Delivery Period: Some shipments may take 15–30 business days, depending on the destination, customs clearance, and logistics conditions.

Shipping estimates begin after the order has been dispatched and tracking information becomes available.

Please note that delivery times are estimates and are not guaranteed.

3. Shipping Costs

Shipping fees are calculated according to the destination and order value.

The applicable shipping fee will be displayed during checkout before payment.

For large wholesale orders, customers may contact us to discuss available shipping arrangements.

4. Order Tracking

Once your order has been shipped and tracking information is available, we will provide the relevant tracking details.

Tracking updates may take some time to appear in the carrier’s system.

If you need assistance tracking your shipment, please contact our customer support team.

5. Customs Duties and Import Taxes

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the recipient.

Customers are encouraged to check their local import regulations before placing an order.

6. Shipping Delays

Delivery may occasionally be affected by:

• Customs inspections or clearance procedures
• Public holidays
• Weather conditions
• Transportation disruptions
• Local delivery restrictions
• Other circumstances beyond our reasonable control

If your shipment is significantly delayed, please contact us so we can assist with tracking and communication with the logistics provider.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout.

If you notice an error in your shipping address, please contact us as soon as possible.

We will try to assist with corrections before dispatch. Address changes cannot be guaranteed once an order has shipped.

8. Damaged or Incorrect Items

If your order arrives damaged or contains incorrect items, please contact us with your order number and clear photographs of the issue.

We will review the situation and offer an appropriate solution, which may include a replacement or refund.

For additional information, please refer to our Returns & Refunds Policy.

9. Contact Us

If you have questions about shipping, delivery times, or wholesale logistics, please contact us.

AVIGJEWELRY

Operated by Guangzhou Aivige Trading Co., Ltd.

Email: jingjing@avigjewelry.com

WhatsApp: +86 137 1940 5035

Registered Address: Room 101, No. 1, Lane 1, Shawuzhi Street, Yushan Village, Shatou Subdistrict, Panyu District, Guangzhou, Guangdong, China.